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Comments for https://ctrader.com/products/239

By system
    2025-11-07 15:36:57.353Z

    Comments for: https://ctrader.com/products/239

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    • 9 comments
    1. A
      Comment deleted
      1. AAWTrades
          2026-02-21 15:14:44.840Z

          Hello I can try to help you diagnose the issue with your setup as I can assure you that the cbot is working and I have not had any other reports of this from any other users. The process that you can follow to request a refund is through cTrader support here: mailto:support@ctrader.com

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          1. Aa0113724
              2026-02-21 21:13:03.241Z

              ممكن تطيني حسابك ع التلكرا. ٥

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          2. A
            In reply tosystem⬆:
            a0113724
              2026-02-17 11:22:37.481Z

              مرحبا
              ممكن تطيني اعدادت البوت المناسبه
              انا لقد قمت ب ختبار البوت وفشل ب الاختبار ويضاا شغلت البوت ع حسابي ولم يعمل ارجو حل مشكلتي بسرع وقت

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              1. AAWTrades
                  2026-02-20 11:02:49.325Z

                  Hello, thank you for your message. The parameters used in the backtest are displayed in the images on the product page. The backtest was conducted on the XAU/USD 10 minute chart. I hope this helps.

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                • I
                  In reply tosystem⬆:
                  icec12
                    2025-12-25 20:48:21.335Z

                    hello how can i contact you? i need parameters for low volume trades and when is the best time chart this bot will work efficiently?

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                    1. A
                      In reply tosystem⬆:
                      alex_bourgeois_95
                        2025-12-20 00:03:22.480Z

                        Work only for gold or can use it for major paires and other metals?

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                        1. AAWTrades
                            2025-12-20 00:05:51.012Z

                            It is optimised specifically for Gold (XAUUSD), which is where it performs best and where all testing has been focused.

                            It can be applied to other instruments (major FX pairs or other metals), but results may vary and would require manual optimisation of the settings.

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                          • C
                            In reply tosystem⬆:
                            CandleStickNinja
                              2025-11-07 15:36:57.371Z

                              Does the strategy use stop loss and take profit or a trailing exit?

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                              1. AAWTrades
                                  2025-11-07 16:03:33.689Z

                                  Hello,

                                  This strategy uses a Stop-Loss and Take-Profit, and both can be adjusted to suit your risk preferences. It also includes a Break-Even trigger which you can customise so the stop moves to BE once the trade is in profit.

                                  If you prefer a strategy with built-in trailing stop functionality, you could check out Supertrend Pro which includes that feature.

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