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Comments for https://ctrader.com/it/products/3229

By system
    2026-02-26 14:55:21.931Z

    Comments for: https://ctrader.com/it/products/3229

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      In reply tosystem⬆:
      ctid9410384
        2026-02-26 14:55:21.994Z

        Caro TaniKmaster1970, scrivo perchè dopo aver acquistato Multi Pair cbot Live, mi sono accorto che non si potevano gestire gli orari di lavoro, anche se tu avevi scritto sulla pagina di presentazione che il parametro era modificabile, ed ho visto oggi che hai modificato la descrizione del Cbot, forse perchè io l'ho segnalato al supporto di cTrader, chiedendo il reso del del prodotto e relativo accredito. Aggiungo inoltre che il tuo cbot essendo aperto praticamente 24 ore in una settimana ha perso 114€, si guadagnava qualcosina di giorno ma nelle ore notturne produceva altrettante perdite.
        Un saluto
        ctid9410384

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        1. Ttaniamaster1970
            2026-02-27 09:13:36.511Z

            Dear ctid9410384,
            Thank you for your message.
            Following your feedback, I have immediately updated the Multi Pair cBot by adding a parameter for trading time management, which can be enabled or disabled with custom time slots.
            The update is already available for both the Live version and the Free Trial version. You are welcome to test it and verify that the time control now works correctly, allowing you to limit trades to your preferred hours and avoid night sessions, which you correctly noted as less profitable.
            If you wish to continue using the product, I encourage you to try the new version.
            Should you have any questions, I remain at your disposal.
            Thank you.

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            1. Ttaniamaster1970
                2026-03-09 14:58:28.216Z

                Explanation for the client: How to correctly set the trading hours in the Multi-Pair Bot
                Dear Client,
                The bot follows the trading hours using the cTrader server time (Server.Time), not the time of your computer.
                If you noticed that positions were opened outside the expected trading window, it is usually because the trading hours were not converted correctly to UTC, which is the time reference used by the bot.

                1. Time reference
                All trading hours in the bot (StartHour and EndHour) must be set in UTC time.

                • The computer clock does not affect the bot.
                • The bot reads the time directly from the cTrader server.
                  Example:
                  If you are located in London:
                • Winter time (GMT = UTC+0) → you can use the same local time.
                • Summer time (BST = UTC+1) → you must subtract 1 hour from the desired trading hours.

                2. Practical example
                If you want the bot to trade between 08:00 and 20:00 London time, the parameters should be:
                Winter (GMT / UTC+0)
                StartHour = 8
                EndHour = 20
                Summer (BST / UTC+1)
                StartHour = 7
                EndHour = 19
                The bot always checks Server.Time.Hour, therefore it will not open positions outside the configured UTC range.

                3. Trading days
                Please also make sure the trading days are configured correctly:

                • TradeMonday = true → trading enabled Monday
                • TradeFriday = false → trading disabled Friday
                  The bot never trades on Saturday or Sunday.

                4. Recommended checks
                To avoid unwanted trades, please verify:
                • UseTradingHours = true
                • StartHour and EndHour are correctly converted to UTC
                • The symbols are available on your account
                • Test the settings first on a demo account

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