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Comments for https://ctrader.com/products/701

By system
    2025-11-12 10:27:06.585Z
    • 16 comments

    There are 16 replies. Estimated reading time: 11 minutes

    1. N
      nemesisnicks
        2026-07-02 10:36:19.249Z

        Thank you again for releasing version 1.5 so quickly and for trying to improve macOS compatibility.

        I have now uninstalled the previous version, installed v1.5, and tested it for several more hours on cTrader Desktop 5.9 (140) for macOS.

        Unfortunately, I’m still encountering several issues:

        • The POC Expand/Contract button does not perform any action.
        • After disabling or removing the indicator, the Fixed Range Volume Profile remains permanently attached to the chart.
        • The profile is not listed under Indicators or Drawings, so it cannot be removed normally.
        • Refreshing the chart, restarting cTrader, and reopening the workspace do not remove it.
          The only solution I have found is to delete the entire chart and create a new one.

        I’ll attach screenshots showing both the non-functional button and the volume profile remaining on the chart after the indicator has been disabled.

        I appreciate your willingness to investigate the macOS issues, and I’m happy to continue helping with testing if needed. However, at the moment the indicator is unfortunately still not usable on my setup.

        1. N
          In reply tosystem:
          nemesisnicks
            2026-07-01 21:49:00.047Z

            I contacted cTrader Support regarding this issue. They confirmed that the warning message and its parameters are part of the indicator itself, not the cTrader platform, so they were unable to identify which setting hides it.

            They advised me to contact you directly, as only the developer can confirm:

            • Which parameter hides the warning message.
            • Whether this is a known issue on macOS.
            • Whether an updated version or workaround is available.

            For reference, I’m using cTrader Desktop 5.9 (140) on macOS. The VP, SessVP, FR, VWAP and Dev buttons are already visible and functioning, but the large red warning remains permanently displayed across the chart despite stating it can be hidden via the indicator parameters.

            I’d appreciate any guidance. Thank you.

            1. Vvegaxlr
                2026-07-02 00:46:08.342Z

                Please check my answer on the comment down below.

              • N
                In reply tosystem:
                nemesisnicks
                  2026-07-01 16:05:30.134Z2026-07-02 14:17:39.583Z

                  Hi! I recently purchased your Volume Profile indicator for cTrader.
                  I’m using cTrader Desktop 5.9 (140) on macOS.
                  The indicator displays the large red Mac warning. I also can’t find the parameter mentioned in the warning to hide it.
                  Could you please advise if this is a bug or if I’m missing a setting? Thanks!

                  1. Vvegaxlr
                      2026-07-01 19:17:05.248Z

                      Hello nemesisnicks,
                      The name of the parameter is "macOS Alert Message", it is the third parameter of this indicator. Set that to NO and the warning message will disappear.
                      Then use the shortcuts to use the indicator.

                      1. Nnemesisnicks
                          2026-07-01 21:56:20.318Z

                          Thank you for your reply.

                          I have spent the last couple of hours testing different settings, including setting “macOS Alert Message” to No and clicking Apply, but unfortunately it hasn’t resolved the issue.

                          In fact, after changing the setting and experimenting with the indicator, the volume profiles are no longer visible on the chart at all.

                          Could you please share either a short screen recording or a few screenshots showing this indicator running on cTrader Desktop 5.9 (140) for macOS? It would be very helpful to compare my setup with a known working configuration.

                          If there are any specific settings I should be using, I’d be happy to try them. Thank you for your assistance.

                          1. Vvegaxlr
                              2026-07-02 00:45:02.455Z

                              Hello @nemesisnicks,

                              I believe you are using another indicator on your chart that could be conflicting with this one.
                              These buttons: VP/SessVP/FR/VWAP/Dev buttons does not belong to this indicator.

                              I don't have access to a mac right now, so I will need your help to fix this.
                              I just uploaded a new version for this indicator, please uninstall the old one, and download the new version (1.5)
                              You can download the new version in the Finances tab of your account (ctrader.com/account/finances)

                              I removed the warning message, and changed how the buttons are rendered on the chart.
                              That should fix the problems, but I need your confirmation.

                              1. Nnemesisnicks
                                  2026-07-02 07:51:02.567Z

                                  Thank you for your reply and for uploading version 1.5.

                                  I have uninstalled the old version, downloaded version 1.5 from the Account tab, and tested it again on cTrader Desktop 5.9 (140) on macOS.

                                  Unfortunately, the problem is still not resolved. After applying the new version and testing the settings, the indicator is still not displaying properly on my chart. I also understand now that the VP/SessVP/FR/VWAP/Dev buttons belonged to another indicator, so I have tested your indicator separately to avoid confusion.

                                  Could you please advise what specific settings I should use for the indicator on macOS? Since you do not currently have access to a Mac, I am happy to help by sending screenshots or a screen recording of the issue.

                                  1. Nnemesisnicks
                                      2026-07-02 10:31:01.353Z

                                      Thank you for releasing version 1.5 and for taking the time to investigate the macOS issues.

                                      I have now tested version 1.5 for several more hours on cTrader Desktop 5.9 (140) for macOS.

                                      Unfortunately, I’m still encountering multiple issues:

                                      • The Range button is working correctly.
                                      • However, the Expand/Contract POC button does not perform any action.
                                      • More importantly, after disabling or removing the indicator, the Fixed Range Volume Profile remains permanently attached to the chart.
                                      • It does not appear under either Indicators or Drawings, so there is no way to remove it.
                                      • Refreshing the chart, restarting cTrader, and reopening the workspace do not resolve the issue.
                                      • The only way I have found to remove it is to delete the entire chart and create a new one.

                                      I appreciate your efforts to improve macOS compatibility, but after spending several hours testing multiple versions, I’m unfortunately still unable to use the indicator reliably.

                                      1. Vvegaxlr
                                          2026-07-02 22:39:07.897Z

                                          Please uninstall version 1.5 and install the new 1.6 version.

                                          Please use the shortcuts to add the volume profiles on the chart (Control + P or Command + P), and to expand/contract (Control + L or Command + L)
                                          Let me know if this version is working correctly.

                              2. N
                                In reply tosystem:
                                nguyenthienthanh1207
                                  2026-06-07 07:09:59.580Z

                                  I cant use the indicator on Replay? can you help me out

                                  1. Vvegaxlr
                                      2026-06-08 02:20:34.778Z

                                      Hi @nguyenthienthanh1207,
                                      No, you can't use this with the replay of cTrader because the replay have some limitations.
                                      If you want to backtest while opening positions on the chart, the only way is this:

                                      Click on the Algo tab
                                      Look for Sample Trading Panel
                                      Add a new local instance
                                      Click on the "Backtesting" tab on the right
                                      Click on the gear icon and select Tick data from server on Data
                                      Mark "Visual Mode"
                                      Selecet the starting date and end date and click on play.
                                      Make the chart run for a little while, so you have new bars to work with
                                      Add the indicator to this chart and use the Quick Trading Panel from the cBot
                                      Use the indicator normally

                                    • O
                                      In reply tosystem:
                                      ovettkn
                                        2026-05-24 10:38:51.626Z

                                        Hello, I've purchased and am using a VGA XLR fixed range volume. However, after the latest cTrader update, the indicator error occurs. Where should I download it again? Do I have to pay again?

                                        1. Vvegaxlr
                                            2026-05-24 16:47:03.531Z

                                            Hello Ovet Toekan,

                                            What kind of error are you referring to?
                                            Are you using macOS?

                                            You can re-download the file from your cTrader Store account following these steps:

                                            Click on your account profile picture
                                            Click on Account
                                            Click on Finances
                                            Select the Purchases tab
                                            Click on the three dots in front of the indicator you bought and download it again

                                          • M
                                            In reply tosystem:
                                            MCosm
                                              2025-11-12 10:27:06.647Z

                                              Hi, the indicator is really excellent. One suggestion to make it outstanding is to add the option to display it in delta volume profile mode.

                                              1. Vvegaxlr
                                                  2025-11-12 20:18:47.121Z

                                                  Hi MCosm,

                                                  I'm glad you like the indicator. Thank you for your suggestion; I will consider it for the next update.