Comments for https://ctrader.com/products/2853

Hi Carl,

For the sake of transparency, anyone reading this review should know the full story.

The software functions perfectly. After many support messages, I finally discovered you were trying to run both the Master and the Slave instances on the exact same trading account, inside the same single cTrader window. It is logically impossible to copy a trade from one account to itself.

My only fault was assuming you understood the basic concept of a trade copier, and not realizing your fundamental setup error sooner. Once you sent your screenshots, I immediately gave you step-by-step instructions to fix it.

I wish you the best, and I hope your passion for cTrader helps you become a pro as soon as possible.

Best regards,

Labot

Hi J Parker,

I understand you are having trouble setting up the cBot, but we need to be transparent about how this situation is being handled.

Our records show that you opened a moderation and refund dispute just 5 minutes after your purchase, which you are now following up with a threat of a negative review. It is practically impossible to properly install, configure, and test an algorithmic trading bot—let alone try "many different methods"—within a 5-minute window. This exact cBot is fully functional and is currently being used successfully by many other traders every day.

The reason you haven't received an immediate response to your refund request is likely due to this premature escalation.

If you are genuinely interested in getting the software to work, I respectfully ask that you change this hostile approach. If you are willing to cooperate, I am completely available to assist you personally. We can connect on Discord, and I will gladly walk you through the exact setup process step-by-step to ensure it runs perfectly on your machine.
Discord channel: https://discord.gg/B7VVH9Cq57
best regards

Hi there,

The reason you are getting MAP: 'NAS100' => 'US' is because the cBot's internal text parser uses the space character as a separator to divide multiple different mappings. So, it reads NAS100=US as the first mapping instruction, and then stops as soon as it hits the space.

Here is how to solve this quickly:

1. Verify the EXACT Symbol Name (Most Common Fix)
   Very often, brokers display a description with spaces (like "US TECH 100") in the visual market watch list, but the actual programmatic symbol name has no spaces at all (e.g., USTECH100, US100, or NAS100.c).

Right-click the asset in your cTrader list.

Select Symbol Window.

Look at the exact text in the Symbol field at the very top. Use that exact string. If it is USTECH100, your mapping will be NAS100=USTECH100 and it will work perfectly.

1. Enclose in Quotes (If the symbol truly has spaces)
   If you check the Symbol Window and the broker's actual internal symbol name genuinely includes spaces, you need to tell the bot to ignore the space by wrapping the target in double quotes. Try this format:
   NAS100="US TECH 100"

I highly recommend checking the Symbol Window first, as 99% of the time, brokers do not use spaces in their raw symbol tickers! Let me know if that fixes the issue.

Best regards,

Hi,

Here are the answers to your questions regarding the Trade Copier cBot:

1. Who provides support?
   Support is provided directly by us (Algotrend). Since this is our proprietary software, you will get assistance directly from the developers. If you experience any issues during installation or configuration, you can reach out via our official support channels [insert email or Discord link], and we will help you get everything running perfectly.

2. Execution Speed (Execution Time)
   It doesn't take seconds; it takes milliseconds. The order replication between the master and slave accounts is nearly instantaneous (usually between 5 to 50 ms), depending on your broker's network latency and VPS setup.

3. Slave Account Limit
   There is no software limit on our end. You can set up as many slave accounts as you need. The only actual limit depends on the hardware resources (CPU/RAM) of your PC or VPS to handle multiple cTrader instances running simultaneously.

Let me know if you have any other questions or if you are ready to set it up!
For more discussion on settings and strategies, feel free to join the Algotrend.it Discord community: https://discord.gg/Hh8Gmjd5uX
Best regards,

Hi there! Yes, my Trade Copier cBot is fully compatible with The Trading Pit and their cTrader CFD Prime accounts.

However, for a successful setup and to comply with the license terms, please keep the following points in mind:

Multiple Licenses Required: Each license is tied to a specific cTrader account. If you plan to copy trades across multiple accounts, you will need to purchase a separate cBot license for each receiving (Slave) account.

Symbol Suffixes: Prop firms often use specific suffixes (e.g., EURUSD.p or GOLD.pip). My copier supports symbol mapping, but you must ensure that the asset names are correctly configured between the Master and Slave accounts.

Technical Setup: The copier works seamlessly even across different brokers. If the Master and Slave accounts are on different cTrader instances, ensure you have configured the communication parameters correctly within the cBot settings.

Prop Firm Rules: Generally, The Trading Pit allows copy trading if you are the owner of both accounts. I recommend double-checking their latest Terms & Conditions just to be 100% sure.
Discord community: https://discord.gg/Hh8Gmjd5uX

Hi! Thank you for reaching out. Here are the answers to your questions regarding the TradeCopier cBot:

1. Multiple Accounts under one cTID Yes, I can confirm that. As long as all trading accounts are linked to the same cTrader ID (cTID), you can use the cBot to copy trades from one Master to multiple Slaves without limitations. The license is tied to your cTID, not the individual account numbers.

2. One-time Purchase Yes, it is effectively a one-time purchase. There are no recurring monthly fees or subscriptions for the license you are buying.

3. Running on Mac There are no issues. Since cTrader now has a native version for macOS, the cBot runs perfectly fine on Mac. Just ensure you are using the desktop application and not the web-only version for the best stability.

4. Copying from Mobile This is a great feature: Yes, it works. As long as the Master and Slave accounts are open and the cBot is running on your Mac (or a VPS), any trade you open manually from your cTrader Mobile app on the Master account will be instantly detected and copied to the Slaves by the instance running on your Mac.

5. Pair Setup (Chart Installation) You only need to attach the cBot to one single chart (it doesn't matter which one, e.g., EURUSD) on each account. You do not need to open a chart for every pair you trade.

Master Account: You don't necessarily need the cBot here (unless it's a specific "Provider" version).

Slave Account: Attach the cBot to one chart, and it will automatically monitor all activity on the Master. It will copy all symbols (EURUSD, Gold, DAX, etc.) as long as the symbol names match between the brokers.

I hope this clears everything up! Let me know if you have any other questions.

Best regards.

This means the Master account writes signal data into a shared area on your computer's storage, and any Slave instance on that same machine can read it.

No "Guardrails": There is no code like if (slaveCount > 10) to stop you.

The "Group ID" System: Any Slave instance running with the same Copy Group Id will pick up the signals. You could theoretically have 2 or 20 Slaves listening to the same Master.

1. Practical Bottlenecks
   While the code doesn't stop you, your hardware and the cTrader platform eventually will. If you add too many Slaves, you'll face these issues:

Hardware Resources (CPU & RAM)
Each Slave is a separate instance of the cBot running on a chart. In cTrader, this consumes memory. If you are running 20 Slaves on a cheap VPS, the CPU might spike, causing the platform to lag or crash.

Disk I/O & Polling
The Slaves check for new signals every Poll Interval (sec).

If 50 Slaves are all trying to read the same file every 1 second, you might create a "queue" in disk access.

Recommendation: If you have many Slaves, increase the Poll Interval slightly (e.g., to 2 or 3 seconds) to reduce the strain on the processor.

Execution Latency (Slippage)
The Master executes first. Then Slave 1 reads the signal and executes, then Slave 2, and so on.

Even if it happens in milliseconds, the 20th Slave will always be slightly slower than the 1st. In fast-moving markets, this results in Slippage (getting a worse price than the Master).
Pro-Tip for Scalability
If you plan on managing a large number of accounts (e.g., more than 10), make sure you are using a high-performance VPS with an NVMe SSD to ensure the LocalStorage read/write operations happen as fast as possible.
For more discussion on settings and strategies, feel free to join the Algotrend.it Discord community: https://discord.gg/Hh8Gmjd5uX

Can you make a video for YouTube, showing you using it? The steps? Thanks.

Hi Quddus
Support for FTMO (Prop Firm) → IC Markets (Broker)
• Supported with Licensing: The developer has confirmed that copying between different accounts/brokers is supported. However, there is a major condition: if the cTrader IDs (Spotware IDs) are different for each account, you must purchase the cBot twice.
• Account Locking: The cBot is locked to the specific cTrader account used at the time of purchase. If your FTMO account and IC Markets account use different IDs, the bot will not copy because it is not authorized to run on the second account.
2. Setting Up Master and Slave on the Same Machine
• Duplicate Roles: The issue where both instances appeared as "Master/Slave" simultaneously often happens if the licenses or account permissions are not correctly distinguished or if the setup hasn't been initialized properly.
• Technical Specs: You are correctly running separate cTrader apps for FTMO and IC Markets on Windows 11 using the same Copy Group ID ("Copy_Test_1"). However, without an active license for the "Slave" account's specific cTrader ID, communication between the instances will fail.
3. Specific Requirements and Limitations
• Volume/Lot Size Limits: Different brokers (like IC Markets) or specific symbols (like US500) may have different minimum trade sizes.
• "BadVolume" Error: If the Master account opens a trade smaller than the Slave broker's minimum (e.g., trying to open 0.01 on a symbol that requires a 1.0 minimum), the trade will fail with a "BadVolume" error.
• Local Execution Only: This specific bot is designed for local execution (Desktop or VPS) and is not compatible with cTrader Automate Cloud, as it requires local file access and external connectivity that the cloud environment blocks.
Recommended Next Steps
To resolve this, I suggest you verify the following:

1. Check the IDs: Confirm if your FTMO and IC Markets accounts use the same Spotware ID (the email you use to log into cTrader). If they are different, you will likely need a second license as stated by the developer.
2. Check the "Automate" Log: Look at the "Log" tab in cTrader Automate for both accounts. If you see error messages like "License not valid" or "BadVolume," we will have definitive proof of the cause.
3. Symbol Mapping: Ensure that the symbol names are identical or correctly mapped (e.g., Gold on FTMO might be "XAUUSD" while on IC Markets it could be "XAUUSD.i"). If you are still experiencing issues, feel free to join my Discord channel: Algotrend.it

Hello my name is Alen from Germany, do you have auto bot for FxPro or similar broker?